Collector trust is critical to the Artsy experience. We require all sellers to list works accurately and thoroughly. If you do not list a work accurately, you may be required to accept a return (in the case of a work sold via Buy Now, Make Offer, and Make Offer in Inquiries). We may also take further action on your account, including suspension for up to 30 days from use of Buy Now, Make Offer, and Make Offer in Inquiries, or suspension or termination-- regardless of whether a work is listed for inquiry or buy now and make offer.
For full policies on our listings, view our Seller’s Agreement.
For full listing requirements, view Artsy Listing Requirements.
The most important things to keep in mind when adding listings are:
- All artworks listed for purchase must be available, regardless of purchase type.
- You must have the right to list and sell your listings (typically meaning an artist, estate, or consignor has given you the right to sell a work).
- You must be able to guarantee the authenticity of the works you are selling. We understand there are sometimes legitimate questions related to attribution for some artists. In this case, use the most appropriate artist attribution modifier (see more here).
- You must clearly state the artist’s involvement in the work (e.g. list authorized merchandise as Ephemera or Merchandise, do not list gallery-issued invoices as certificates of authenticity). See our policy on unauthorized works here.
- All works must meet our listing requirements.
- Artworks made using restricted materials may not be listed on Artsy (see our full list here).
We understand that cataloging practices may vary and good faith mistakes will happen. Typically we will notify you of any incoming complaints, and we will send you a warning after 3 complaints, depending on the severity of the issue (however, it is within our sole discretion to determine whether to take action with regards to your account). Examples of action that may result in immediate termination include:
- Fake, plagiarized, stolen, or “hedged” listings (meaning you have listed for sale a work you do not currently have access to or the rights to sell in order to create demand)
- Selling works that are misrepresented, especially in regards to artist involvement, attribution or rarity
- Repeatedly listing works that do not meet Artsy’s listing requirements
Artsy is here to support you. We may reach out to you asking you to edit your listings, or to inform you that we have unpublished one of your works, and we encourage you to reach out to our Partner Support team at email@example.com with any technical questions or speak with your Account Executive if you have any questions about how to list your works.