Make a plan to handle your inquiries, orders, and offers
Since orders and offers expire after 72 hours, ensure someone is checking CMS at least every three days to prevent missing a sale.
Tip: Did you know you can have unlimited CMS users for your account? Give CMS user access to your out-of-office contact so they can make sure you never miss a sale. Learn how.
If you anticipate shipping delays, please leave a note about the estimated shipping timeline in the artwork descriptions for these works.
The faster you respond to an inquiry, the more likely it is to result in a sale. If no one else will be handling Artsy inquiries while you’re away, consider writing an email response template letting collectors know when you will be back and able to fully respond to their requests. Many email providers will allow you to create templates or save canned responses.
Publish an Online Exclusive show or Artsy Viewing Room
From resurfacing works from previous shows to teasing your next exhibition, Online Exclusive shows let you curate a selection of works that can be shared. Alternatively, you can create an Artsy Viewing Room to give collectors an immersive viewing experience anywhere in the world.
Themes like “2020 in Review” and “Artists to Watch in 2021” can help you resurface older inventory or generate interest in your gallery’s upcoming programming.
Get started with the Artsy Concierge Team
Your Artsy plan includes access to our exclusive Artsy Concierge Team. They can provide white-glove uploading and artwork listing support while you’re away. Our specialists can batch upload 400 of your works at one time, opt these into Buy Now and Make Offer with secure checkout and add artwork categories for increased discoverability.
Reach out to your liaison or [email protected] to learn more about working with the Artsy Concierge Team.