Artsy’s checkout process provides our collectors with multiple payment options in order to provide them with the option that is fastest and easiest.
All on-platform transactions are eligible for credit card checkout, including most major providers such as American Express, Visa, Mastercard, and more.
Partners with a US bank account may now accept checkout via ACH payments. Collectors can enter their banking details through the platform and send funds directly from a US bank account.
ACH payments can take up to 5 business days to confirm. Please do not ship the order until you receive an order confirmation email.
Available to US galleries for listings over $10k. If a collector chooses this option at checkout, you will have 72 hours to respond to the order/offer as with any credit card backed offer/order. Once the order has been accepted, the Artsy Orders team will be in touch via email to facilitate the transaction.
The order will remain in the "payment processing" stage in CMS until the collector's wire payment has been received. We ask that you do not ship the order until you receive a payment confirmation email from firstname.lastname@example.org.
If you have any questions, please email email@example.com or our team can also be reached by phone: Monday- Friday - 9 am- 1pm EST/ 2pm - 6pm GMT +1 (332) 334-7914
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