This guide will show you how to enable two-factor authentication using Authy for Desktop.
Two-factor authentication is an important security feature. When you enable it, you add an extra layer of security to your account by requiring a one-time security code generated by an app or sent to you via SMS to be submitted each time you log in. When initially setting up two-factor authentication, it needs to be done on a desktop in your User Settings.
Note: Artsy Two-factor Authentication is currently incompatible with any linked third-party/social authentication providers. A user with a linked third-party/social authentication provider (e.g., Facebook/Apple) cannot enrol in Two-factor Authentication. Please review our article, Unlinking third-party accounts (Facebook, Apple) for two factor authentication
To enable two-factor authentication on your desktop, please follow these steps:
1. Download the Authy App to your desktop here.
2. Log in to Artsy.net with user name and password
3. Go to your user account settings once logged in.
4. Scroll down to the section titled "Two-factor Authentication." You will have the option of having the codes sent by SMS or generated by an authentication app such as 1Password or Authy. Select "Set Up" next to "App Authenticator"
5. Go to the Authy app and select the + at the top right of the App.
6. You will then be directed to enter a code, this code can be found when you select "Show Secret" on the Artsy.net setup page.
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7. You will name and select the color of your choice for the key. And enter the code given under "Authentication Code" on Artsy.net.
When you sign in, you will now be required to submit a code sent to you or generated by Authy for Desktop
Note: We very strongly recommend that you set up your recovery codes and store them somewhere safe. This will enable you to regain access to your account even if you lose access to the app they are generated on.
You generate one-time backup codes to access your account if you are able to log in. Please always keep these safe.
Have technical questions related to setting up 2FA on your Artsy account? Please email partnersupport@artsy.net and review Troubleshooting Two-Factor Authentication.
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