Important note: As of September 1st 2021, all eligible partners must enable Stripe. For assistance in setting up Stripe, review Getting Started With Buy Now and Make Offer or reach out to the Partner Support team at email@example.com.
Note: Buy Now, Make Offer, and Make Offer in Inquiries selling options are currently limited to galleries with a bank account and primary address located in the United States, Hong Kong or select European countries. Click here to review the list of eligible countries.
This article will walk you through the steps needed to enable secure checkout selling options on Artsy, including Buy Now, Make Offer, and Make Offer in Inquiries.
To enable these secure checkout selling options, you will need to complete the following steps:
- Connect a Stripe account to your Artsy CMS.
- Add a business address.
Enabling secure checkout payment options is completely optional for galleries not on the Essentials plan. Artworks sold through secure checkout options are subject to a service fee that varies based on your subscription plan. To learn more, review the Artsy Subscription Terms of Service.
Step 1: Connecting a Stripe account
Note: For Europe-based partners, you must have a VAT registration number added to CMS before getting started.
If you've already connected a Stripe account to your Artsy CMS, please skip to Step 2
To begin, click “Connect With Stripe” in the banner at the top of your CMS Dashboard.
You will be automatically redirected to the Stripe platform.
Here, you can create a Stripe account by entering your U.S. or European bank account information. When creating a Stripe account, make sure you have your social security number (for U.S. accounts) and routing numbers on hand.
Note: If you already have a Stripe account, simply click "Sign in" on the Stripe setup page to connect the account to Artsy CMS.
When you make sales on Artsy and collect funds through the secure checkout selling options, Stripe will direct the funds to the bank entered here.
Once you have entered all necessary information, click “Authorize access to this account.”
You will then be automatically redirected back to Artsy CMS where you will see a message that says “Merchant Account was successfully created.” You now have successfully connected your Stripe account to your Artsy CMS.
Step 2: Add a business address
In order to enable secure checkout on listings, you must enter at least one business address to Artsy CMS.
To add your business address, navigate to Account → Settings → Locations in CMS.
Click “Add a Location” to add a new address. If you wish to update an existing address, click “Edit” on the address to change it.
Select the address type “Business.” Continue to fill out your address in the fields below.
Then, select whether you'd like your business address to be publicly visible on Artsy.
Lastly, click “Save Changes” to confirm your address.
Note: If you have multiple business addresses in CMS (e.g., if you have three gallery locations), please make sure they all have “Business” address type selected so you may select the address for an artwork's "location".
Congratulations! You have now successfully enabled secure checkout, and can use Buy Now, Make Offer, and Make Offer in Inquiries.
Additionally, any for-sale artwork with an artwork location is now eligible to receive offers through Make Offer in Inquiries.