Earlier this year, we launched Buy Now and Make Offer selling options. To make bigger investments in these new tools, which empower partners to make faster, more seamless transactions through Artsy, we have decided to discontinue the ability to request payment in CMS.
Starting on October 7th, 2019, you will no longer be able to request payment via inquiries. Any outstanding payments you have sent will stay active until November 6th, 2019 giving your buyer time to fulfill the payment request.
As an alternative to requesting payments via inquiry, we recommend enabling Buy Now and Make Offer on works you wish to sell via credit card. Learn more about these new selling options here.