Important note: As of September 1st, 2021, all eligible partners must enable Stripe. For assistance in setting up Stripe, review Getting Started With Buy Now and Make Offer or reach out to the Partner Support team at partnersupport@artsy.net or by phone Monday- Friday - +1 (332) 334-7914 (9 am- 1pm EST/ 2pm - 6pm GMT)
Seamlessly negotiate and take credit-card payments in inquiry conversations with Make Offer in Inquiries, available to partners on Plus and Premier plans. Through Make Offer in Inquiries, you can chat with collectors before and after the sale and review key collector information in the Collector Resume.
- Seamless payments. Buyers pay instantly—no need to share complex payment instructions or remind collectors to wire funds.
- Low commissions with no Stripe fee. Transactions are subject to a single service fee as low as 3%, with no processing fees or add-ons. Even better, this low fee covers Buy Now and Make Offer, too.
- Protection for every sale. Each transaction is monitored for fraud by Artsy. In the event of a qualifying loss, you‘re covered up to US$100,000.
- Easy compliance. On qualifying high-value transactions, Artsy carries out identity verification and checks against 80+ watchlists.
New rates for secure checkout sales
Secure checkout sales include Buy Now, Make Offer, and our new Make Offer in Inquiries.
| Plan | Old rate | New rate |
| Essentials | 15% commission + 4% Stripe fee |
19% service fee |
|
Plus |
10% commission + |
5% service fee |
| Premier (now retired) |
8% commission + |
5% service fee |
How to get started
Not on Plus or Premier? Reach out to your Account Representative about upgrading.
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